Renewals Process Consultation
Auditing: G2RC will look under the hood and perform our equivalent of a 100-point inspection of your current recurring revenue practice. If there are any gaps or areas of weakness we will find them.
Consultation: G2RC will make recommendations for your recurring revenue practice based on the results of the audit.
Optimization: After identifying gaps and areas of weakness G2RC will work with your organization to develop and execute a plan for remediation. Whether it be something as simple as implementing a new CPQ tool or as complex as developing custom KPI’s and integrating them in your CRM instance, G2RC will ensure your practice is as optimized as possible given the tools available.
BPmO - Business Process Management & Business Process Outsourcing
Complete Outsourcing: For customers who have yet to implement a renewals team or are dissatisfied with its performance, G2RC can provide complete Business Process Outsourcing. You can have all of your renewals handled by a renewals expert.
Management: Beyond identifying gaps and defining how to fill them G2RC can also provide ongoing process management services to ensure continued success.
Client Retention and Growth Profiling
Using a combination of tools and analytics, G2RC will help you develop profiles for retention and growth for your clients.
Narrative Creation and Proliferation
What story is your renewals telling? G2RC will work with you to develop your renewals story for today; map out what it should look like tomorrow, and lay the foundation to get you there. Most importantly, this narrative will be unified and consistent throughout your organization.
G2RC Sales Training
G2RC will ensure that your renewals representatives possess the necessary skills and best practice knowledge to effectively drive your recurring revenue practice. We offer both online and on-site training.